Questions, answered clearly
Everything you need to understand our products, ingredients, and how to use them.
Product questions
What makes Oziie's different from other brands?
Oziie's products are built around ingredient function, not just taste or trends. Each product is designed to support specific needs like energy, digestion, or balance using clear, intentional formulations.
Are your products suitable for daily use?
Yes. All products are designed for consistent, everyday use as part of a balanced routine.
Are your products suitable for children?
Most of our products are made with simple, whole ingredients that are suitable for families. However, always check ingredients for allergies and individual needs.
Do your products replace meals?
No. Oziie's products are designed to support your diet, not replace complete meals.
Ingredients questions
Do you use artificial ingredients?
No. We do not use artificial flavors, preservatives, or unnecessary additives.
Do your products contain added sugar?
We use natural sweeteners like dates or honey where needed. We avoid refined sugars and excessive sweetness.
Are your products gluten-free?
The majority of our products are naturally gluten-free. Check individual product pages for specific details.
Why do you use olive oil in some products?
Olive oil provides a better fat profile compared to processed oils and supports nutrient absorption.
How do you choose your ingredients?
We select ingredients based on their nutritional role, not just taste. Each ingredient must contribute to the product's purpose.
Usage & storage questions
How should I store the products?
Store in a cool, dry place away from direct sunlight. Refrigeration is not required unless stated.
How long do products last after opening?
For best freshness, consume within 3 weeks after opening for most products.
Do I need to refrigerate nut butters?
No. They can be stored at room temperature. Stir before use if natural oil separation occurs.
How can I use your products daily?
Granola with yogurt or milk. Nut butters on toast or in recipes. Bites as a snack. Seed blends added to meals.
Seed cycling questions
What is seed cycling?
Seed cycling is a structured way of consuming specific seeds during different phases of your cycle to support hormonal balance.
Do I have to follow it strictly?
Consistency matters more than perfection. Follow the structure as closely as possible for best results.
How long does it take to see results?
Seed cycling is a long-term habit. Results vary depending on consistency and individual factors.
Can I use seed cycling if my cycle is irregular?
Yes, but it is usually based on time tracking rather than cycle tracking. Consult a professional if needed.
Do I need to grind the seeds?
Grinding helps with absorption when using raw seeds. Pre-blended options simplify this step.
Orders & delivery questions
Where do you deliver?
We currently deliver within Egypt, specifically Greater Cairo & Giza Governorates.
How long does delivery take?
Delivery timelines vary by location and will be shown at checkout.
Can I return or exchange products?
Due to the nature of food products, returns are typically not accepted unless there is an issue with the order.
How can I contact you?
You can reach us through our website contact form, social media channels, or our number.
Still have a question?
If you need more clarity, reach out and we will guide you.